Posts Tagged ‘Taking The Time’

Camera+Vista? Help please?



I have a Nikon Coolpix 5200 camera. When I plug it into my computer I get the Found new hardware message…when I click on find and install driver it comes up with nothing.

I went on the Nikon site and I couldn’t find any information about their drivers. And the Vista compatibility page just gives a bunch of updated software. The only thing I remember ever installing on my old computer was Picture Project so I tried installing that but it still won’t read my camera.

So I tried emailing their tech support.
My message:
I have just upgraded to Vista and when I connect my camera it says it needs to download the device driver from the disc that came with it.The only disc I can seem to find is PictureProject. And I’m also assuming whatever the device driver that came with it is, it won’t be compatible with Vista.
(continued in added details…)
I can’t find anything on this site that says anything about the device driver so I downloaded Picture Project. I installed it but I’m still getting the same message about not having the device driver.

The reply I got was:
A device driver is used for older communication as your Reference manual Cd covers. With Vista this is not needed just set the camera to PTP and it will be seen.
If you use Windows 98SE, ME or 2000 you use Mass Storage and drivers.
Thank you once again for your support on Nikon Products. We hope that we have addressed your concerns.
Please feel free to contact us for more information.

My initial thought was Wha…? so I went on the Device Manager to see if I could do anything from there and it seems my camera is already set to PTP.

So….anyone know why my camera and computer seem to **** each other? And what I can do about it?

*reads over my question*….rather long, thank you for taking the time to answer ^__^